PRIVACY POLICY

WHO WE ARE:

lizziebrownceramics.co.uk is owned and operated by Lizzie Brown

6 Hainton Road, Lincoln LN6 7PR

 

INTRODUCTION:

I understand that your privacy is very important to you and that you care about how your information is used and shared. Rest assured, I take your privacy very seriously.  This Privacy Policy explains in detail the data and information I may collect about you when you interact or purchase from my website. It also explains how I handle, store and keep your data safe. I reserve the right to modify this privacy policy at anytime, so please review it frequently. I hope that the following information will answer any questions you may have, but if not, please get in touch via email.

 

HOW WE COLLECT YOUR INFORMATION AND WHAT WE DO WITH IT:

When you purchase something from my shop or contact me by email or via the contact form, as part of the process I will collect the personal information you give to me, such as your name, address and email address. Your personal information will only be used for transaction and delivery purposes or to specifically reply to your query or message. If you fill in your email address in the ‘Can We Keep In Touch’ box. I will store your email address for Lizzie Brown Ceramics marketing purposes (occasional emails on exclusive offers, sales, forthcoming events and news only) from which you can opt out at any time.

 

PAYMENT:

Payment details such as credit or debit card information is securely collected and processed through our payment processing partners which is currently PayPal. I never have access to your payment information. When processing payments, some of your data will be passed to PayPal including information required to process the payment such as the purchase total and billing information. For more information you may wish to read PayPal’s Privacy Policy and other legal statements here.

 

CONSENT:

I collect and process your information with your consent when you provide me with your personal details in order to complete a transaction, place an order, arrange for a delivery or return a purchase or contact me via email. 

I will also collect and process your data with your consent when you sign up to my mailing list. This happens when you subscribe to my newsletters using the ‘Can We Keep In Touch’ form. You can withdraw your consent at anytime by using the unsubscribe link at the bottom of every email I send you. I do not pass on your details to any other business or organisation.

 

DISCLOSURE:

We may disclose your personal information if we are required to by law to do so.

 

WEB HOSTING AND SERVICES:

My online shop and website is hosted by Wix.com. They provide me with the e-commerce platform that allows me to sell products and services to you. Your data may be stored through wix.com's data storage, databases and general Wix applications. For more information, you may want to read wix.com's privacy policy which can be found here 

COOKIES:

Some data will be collected automatically by our site. A cookie is a small text file which asks permission to be placed on your computer or device when you access my website. Cookies allow web applications to respond to you as an individual and can tailor its operations to your needs, likes and dislikes by gathering information about your preferences. This helps me to analyse data about web traffic and site interactions in order to offer better site experiences and tools in the future. I use Google Analytics, an analysis tool used by most companies, to analyse visitor behaviour on the website. Google stores information which is anonymous and no individual can be identified. Details of Google’s privacy policy can be found here. You can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result. For further information on cookies generally visit  www.allaboutcookies.org.

 

HOW LONG YOUR PERSONAL DATA WILL BE KEPT:

I will only keep your data for as long as I need to in order to use it as described above and for as long as we have your permission to keep it. Your data will be deleted if we no longer need it. These periods are no longer than necessary in each case.

 

You have the right to request:

Access to the personal data I hold about you, free of charge.

That your data can be deleted from my records when there are no further contractual or legal obligations.

That I stop using your personal data for my direct marketing after you withdraw that consent. 

I hope this makes clear how I use your personal data and how every effort has been made to comply with current data laws.

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All images, designs & content © Lizzie Brown Ceramics 2020 

Can We Keep In Touch?

Very occasionally, from time to time we would like to let you

know about new arrivals, offers, sales and special events.