Terms & Conditions For Trade

ORDERING INFORMATION:

All orders will be confirmed by email along with an estimated delivery date. All of my ceramics are made entirely by hand to order so please allow 6 - 8 weeks while I make your work, (possibly longer in busier periods). If you are in a hurry, please let me know.

 

ORDERS AND POSTAGE:

I have a minimum order of £100.00, plus packing and postage. Postage costs range from £6.00 for a single small item and up to £15.00 for larger orders. Small orders are sent first class recorded delivery through Royal Mail. Larger orders are sent by courier.

 

VARIATIONS:

As all my ceramics are made and glazed individually and entirely by hand, slight variations in colour, form and finish are to be expected. This is inevitable and enhances the individuality of each piece.

PAYMENT:

All orders are by pro-forma only unless otherwise arranged. Payment can be made by BACS or cheque.

DAMAGED OR DEFECTIVE GOODS:

If on delivery your goods are found to be defective, then please notify me as soon as possible. Please notify me within 7 days of delivery otherwise no liability will be accepted.

 

RETURNS:

Unless items are damaged, return postage must be paid for by the customer.

 

PRIVACY:

Any contact details will not be shared with anyone else and will not be passed on to any third party. 

You may receive newsletters and promotions both by email and post from time to time. If you prefer not to receive these, you can opt out at any time.

 

 

COPYRIGHT:

All Lizzie Brown Ceramics designs are copyright ©2019 LIZZIE BROWN. Goods remain the property of Lizzie Brown until paid for in full. You are welcome to use all images of our products for social media sharing (e.g Facebook, Twitter, Pinterest) but please credit Lizzie Brown Ceramics when doing so. Please contact us to gain consent if you would like to use any images or content for any other purpose.

     All images, designs & content © Lizzie Brown Ceramics 2019 

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